Contact Support

Support requests are reviewed as soon as possible. Pro subscribers receive priority support with a guaranteed response within 24–48 hours.

Include your name, the email address associated with your EidoStack account, a clear subject, and a detailed description of the question or issue. For bug reports, include the expected behavior, what actually happened, and the steps needed to reproduce the issue.

Use the contact form on this page or send an email to support@eidostack.com. Product questions, account support requests, bug reports, feature suggestions, refund requests, and general feedback are welcome.

Use the email address associated with your EidoStack account whenever the request is related to your account, subscription, or payment. This helps identify the correct account and process the request faster.

Use a short subject that clearly describes the request. For general questions, a subject such as General Inquiry is sufficient. For refund requests, use REFUND [Account Email] so the request can be identified correctly.

Use the contact form and include a short description of the issue, what you expected to happen, and any relevant steps needed to reproduce it.

Yes. Feature requests and product feedback are welcome. Use the contact form to describe the use case and what you would like EidoStack to support.

Yes. Send the provider and model name through the contact form. Requests help identify which integrations are most useful to add next.

Yes. If you need to request a refund, use the refund section and provide the email address associated with your EidoStack account along with the relevant payment details. Refund requests are reviewed according to the EidoStack refund policy.

Use the contact form and provide the email address associated with the account along with a description of the issue. Do not include API keys, passwords, or other sensitive credentials in the message.